Job Description

Short Description:

A Sales Assistant supports the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between sales representatives and clients. They handle tasks such as processing orders, preparing sales reports, and maintaining customer records. By providing organizational and logistical support, the Sales Assistant helps the sales team achieve its goals and ensures that customer needs are met efficiently and effectively. This role requires excellent organizational skills, attention to detail, and strong communication abilities.

Duties / Responsibilities:

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Provide customers with product samples and catalogs.
• Identify prospective customers using business directories, follow leads from existing clients, participate in organizations and clubs, and attend trade shows and conferences.
• Prepare drawings, estimates, and bids that meet specific customer needs.
• Monitor market conditions, product innovations, competitors' products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Skills / Requirements / Qualifications

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Speaking: Talking to others to convey information effectively.
• Time Management: Managing one's own time and the time of others.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Monitoring: Monitoring/assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Writing: Communicating effectively in writing as appropriate for the audience's needs.
• Active Learning: Understanding new information for current and future problem-solving and decision-making.