Job Description

Short Description:

Design, develop and implement efficient information systems and operations systems to support network, telecommunications, and core organizational functions. Apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues to maximize the benefit of IT systems investments. Provide technical leadership across the organization, from strategic decision-making to project planning and execution.

Duties / Responsibilities:

• Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.
• Advise customer about or perform maintenance of software system.
• Analyze information to determine, recommend, and plan the installation of a new system or modify an existing design.
• Consult with engineering staff to evaluate the interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
• Direct software programming, development, and documentation.
• Store, retrieve, and manipulate data to analyze system capabilities and requirements.
• Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
• Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
• Coordinate installation of the software system.
• Prepare reports or correspondence concerning project specifications, activities, or status.

Skills / Requirements / Qualifications

• Critical Thinking:  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
• Programming: Writing computer programs for various purposes.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Operations Analysis: Analyzing needs and product requirements to create a design.
• Writing: Communicating effectively in writing as appropriate for the audience's needs.
• Speaking: Talking to others to convey information effectively.
• Active Learning: Understanding new information's implications for current and future problem-solving and decision-making.
• Judgment and Decision Making: Considering the costs and benefits of potential actions to choose the most appropriate one.