Legal > Legal Receptionist
Salary National Average
Low | Medium | High |
---|---|---|
42510.0000 | 45800.0000 | 52950.0000 |
Supply and Demand
Candidate Supply: 76 Job Openings: 3
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Short Description:
Greet and screen visitors and incoming calls and determine whether the callers need to speak to an attorney and which specific attorney they should be referred to for assistance. Take telephone messages for the staff and forward calls to staff members or the voicemail system if requested by staff or caller.
Duties / Responsibilities:
- Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
- Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- File and maintain records.
- Provide information about the establishment, such as the location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Receive payment and record receipts for services.
Skills / Requirements / Qualifications
- Speaking: Talking to others to convey information effectively.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation: Actively looking for ways to help people.
- Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
- Coordination: Adjusting actions concerning others' actions.
- Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Writing: Communicating effectively in writing as appropriate for the audience's needs.
- Monitoring: Monitoring/assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management: Managing one's own time and the time of others.
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