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Short Description:
A Mailroom Clerk is responsible for managing the receipt, sorting, and distribution of incoming and outgoing mail and packages within an organization. They operate mail processing equipment, maintain records of deliveries, and ensure timely and accurate distribution to the appropriate departments or individuals. Additional duties may include maintaining an organized mailroom, ordering supplies, and coordinating with shipping services. This role requires attention to detail, strong organizational skills, and the ability to lift and transport packages.
Duties / Responsibilities:
Affix postage to packages or letters by hand, or stamp materials, using postage meters.
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on bags or bins.
Clear jams in sortation equipment.
Sort and route incoming mail and collect outgoing mail, using carts as necessary.
Weigh packages or letters to determine postage needed using weighing scales and rate charts.
Determine how mail will be sent and prepare it for delivery to mailing facilities.
Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
Wrap packages or bundles by hand or by using tying machines.
Skills / Requirements / Qualifications
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring: Monitoring/assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Job Zones
Education: These occupations usually require a high school diploma.
Related Experience: Some previous work-related skills, knowledge, or experience is usually needed.
Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples:These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
Specific Vocational Preparation in years: 3 months to 1 year preparation (4.0 to 6.0)
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