Job Description

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Skilled Trade > Body Shop Manager

Salary National Average

Low Medium High
46590.0000 85250.0000 95100.0000

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Short Description:

A Body Shop Manager oversees the operations of an automotive body repair facility, ensuring the efficient and effective repair of vehicles damaged in accidents. They play a crucial role in managing the workflow, coordinating repairs, and maintaining high-quality standards in the repair process.

Duties / Responsibilities:

  • Supervise and lead a team of technicians and support staff in the body shop.
  • Manage the repair process, from estimating costs to scheduling and completing repairs.
  • Ensure compliance with safety regulations and environmental standards.
  • Communicate with customers to explain repair estimates, timelines, and progress.
  • Order and manage inventory of necessary parts and materials.
  • Monitor and maintain equipment in the body shop for optimal performance.
  • Implement and enforce quality control measures to meet industry standards.
  • Develop and maintain relationships with insurance providers and vendors.
  • Handle customer complaints or concerns and resolve issues promptly.
  • Prepare and analyze reports on the performance and profitability of the body shop.

Skills / Requirements / Qualifications

  • Experience: Previous experience in automotive body repair and management roles.
  • Leadership: Strong leadership and team management skills.
  • Collision Repair Processes: Knowledge of collision repair processes, materials, and equipment.
  • Insurance Procedures: Understanding of insurance procedures and guidelines.
  • Customer Service: Excellent communication and customer service skills.
  • Problem-Solving: Problem-solving abilities and attention to detail.
  • Estimating Software: Familiarity with estimating software and repair industry standards.
  • Budgeting: Budgeting and financial management skills.
  • Certification: Certification in collision repair or related field is often preferred.
  • Continuous Learning: Continuous learning and staying updated on automotive industry trends.

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. 
  • Job Training: Employees in these occupations usually need one or two years of on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Example: These occupations usually involve communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.
  • Specific Vocational Preparation in years: 1-2 years of preparation (6.0 to < 7.0)

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