Job Description

Get Started!

Warehouse and Light Industrial > Order Fulfillment Analyst

Salary National Average

Low Medium High
56970.0000 76840.0000 92330.0000

Change from Previous Year:

-0%

Supply and Demand

Candidate Supply: 219 Job Openings: 449

0 50 100

More Difficult Less Difficult

Salary Variance

Enter Province to view local salaries and candidate demand.

Short Description:

An Order Fulfillment Analyst is a professional who specializes in ensuring the efficient and accurate fulfillment of customer orders for products or services. They play a pivotal role in various industries, from retail and e-commerce to supply chain management, by managing the end-to-end order fulfillment process to meet customer expectations and optimize operational efficiency.

Duties / Responsibilities:

  • Receive and process customer orders, verifying accuracy and completeness.
  • Coordinate with warehouse and logistics teams to ensure timely picking, packing, and shipping of orders.
  • Monitor inventory levels and manage stock availability to fulfill orders on time.
  • Address order-related inquiries and resolve issues, such as product availability or delivery delays.
  • Analyze order data to identify trends, patterns, and areas for improvement.
  • Optimize order fulfillment processes to enhance efficiency and reduce operational costs.
  • Track and report order fulfillment performance metrics, including order accuracy and delivery times.
  • Collaborate with sales, customer service, and supply chain teams to improve order fulfillment procedures.
  • Maintain accurate records of order transactions and customer interactions.
  • Stay updated with industry trends and best practices in order management and fulfillment.

Skills / Requirements / Qualifications

  • Education: Bachelor's degree in business, logistics, supply chain management, or a related field; some positions may accept equivalent experience.
  • Attention to Detail: Strong attention to detail and organizational skills to ensure order accuracy.
  • Management Software: Proficiency in order management software and inventory tracking systems.
  • Communication: Excellent communication and customer service skills for addressing customer inquiries and issues.
  • Problem-Solving: Analytical and problem-solving abilities to identify areas for process improvement.
  • Supply Chain Logistics: Knowledge of supply chain and logistics concepts and best practices.
  • Teamwork: Teamwork and collaboration skills to work with cross-functional teams and stakeholders.
  • Industry Knoweldge: Familiarity with industry-specific order fulfillment requirements and regulations in the relevant field.

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not. 
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. 
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. 
  • Specific Vocational Preparation in years: 2-4 years preparation (7.0 to < 8.0)

Similar Positions

Share Role Details

Return to job listings