Job Description

Short Description:

A Bilingual Account Executive promotes and sells company products through direct customer contacts within an assigned geographic territory. They identify new business opportunities, negotiate contracts, achieve revenue targets, and collaborate across departments to ensure client satisfaction. This position is characterized by a sustained record of sales achievement and complete knowledge of the organization’s policies, products, and services. Successful Bilingual Account Executives will leverage their strong interpersonal and communication skills to build lasting client partnerships and contribute to the overall growth and success of the organization. Requires fluency in written and verbal English as well as one other language such as French or Spanish.

Duties / Responsibilities:

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Provide customers with product samples and catalogs.
• Identify prospective customers using business directories, follow leads from existing clients, participate in organizations and clubs, and attend tradeshows and conferences.
• Prepare drawings, estimates, and bids that meet specific customer needs.
• Monitor market conditions, product innovations, competitors' products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Skills / Requirements / Qualifications

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Persuasion: Persuading others to change their minds or behavior.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Negotiation Bringing others together and trying to reconcile differences.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Service Orientation: Actively looking for ways to help people.
• Active Learning: Understanding new information's implications for current and future problem-solving and decision-making.
• Coordination: Adjusting actions concerning others' actions.